Community First Financial Center - seeking Director

[Community Development Banking List]

Original message from: alord01@yahoo.com








Community First Financial Center

Position open: Director
Location: Washington, DC metropolitan area
Start date: October 1, 2009
Salary: $40,000-$45,000 plus bonuses and benefits
Interested candidates should send resume and cover letter to Annie Betancourt Lord at alord01@yahoo.com

The Latino Economic Development Corporation (LEDC) [1] has created a social enterprise designed to meet the financial liquidity needs of low- and moderate-income families: Community First Financial Center (CFFC). CFFC’s mission is to provide low- and moderate-income customers with transparent, reliable financial services, including quality check-cashing, remittances, and other related services.Â* As a revenue-earning subsidiary of LEDC, located in the storefront adjacent to LEDC’s office in Wheaton, CFFC will also provide its customers with immediate access to LEDC’s comprehensive wealth-building services (including financial literacy education, homeownership counseling, and small business loans and technical assistance), which can help them meet their longer-term financial needs.
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CFFC’s Management Board seeks a Director to lead the business toward profitability and the successful achievement of its mission.
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For the CFFC Director, customer satisfaction will be one of the most important goals of the job. We are looking for a friendly, outgoing person who likes meeting and talking with new people in Spanish and English. Marketing through direct connection with the community will be critical to this job. In addition, the Director will have to be flexible. Running this business will be a dynamic task, and each day will be filled with a variety of duties, including talking with customers and making them feel comfortable, managing a staff, completing company reports, training tellers and performing teller duties, and supervising the day-to-day store operations. You will likely spend time outside of the store visiting business and community partners and seeking input from the community on needed products and services.
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This is an exciting opportunity to run a start-up business and participate in the cutting-edge field of social entrepreneurship in the equally evolving financial services industry. The Director should think from his/her first day about expanding the business in the future. The Director will also be responsible for setting the tone in the store, so that customers feel comfortable and trust that they are receiving transparent, secure, and competitively-priced services.
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Responsibilities
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The Director will be responsible for:

Marketing the CFFC to attract customers and earn community goodwill
Organizing the grand opening of the CFFC
Managing the day-to-day operations of the CFFC, creating a friendly atmosphere while providing transparent, secure, efficient service.
Managing tellers
Performing teller duties
Completing in a timely fashion all corporate and financial record-keeping, including bank deposits
Ensuring the proper legal and ethical provision of services
Consulting and reporting to the Management Board regularly and whenever concerns arise
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Required Qualifications
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Experience in the financial services industry and customer service
Experience in marketing and promotion
Prior management or supervisory experience
Strong organizational skills
Fluent speaker and writer in Spanish and English
Excellent communication skills
Strong knowledge of business accounting and financial statements
Ability to work weekends and accommodate an unconventional office schedule
Must be able to multi-task in a fast paced professional environment
Excellent work ethic
Good computer skills
Reliable transportation to be used daily
Professional experience and conduct
Degree in business, finance, or related field, or equivalent experience in financial services industry
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Preferred Qualifications
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Bachelor’s degree from 4-year accredited college, preferably in business, finance, or related field.
Commitment to financial stability and growth of low-income communities
Familiarity with political and socio-economic dynamics of low-income communities, particularly immigrants, in Maryland and the US
Familiarity with Wheaton, MD, its residents, and its businesses.





[1] LEDC’s mission is to improve the wealth-building capacity of low- and moderate-income Latinos and other underserved communities in the Washington Metropolitan Area.