Risk Management Best Practices

[Community Development Banking List]

Original message from: Ashley.Aubrey@asifcu.com

Our organization, A Shared Initiative, Inc., a New Orleans based
nonprofit, has been operating a $4.5M revolving loan fund for small
businesses a couple of years now and we are entering into a period of
tremendous growth. We are in the process of streamlining several
processes and procedures and we are looking for best practices to
implement. Mainly we are interested in information and resources anyone
may have as it relates to:



* Collections and workout procedures(i.e. loan modification,
re-amortization, deferment procedures, etc.)

* Collateral based lending procedures

* Credit & risk analysis in community lending for small
businesses



Any information, tools, or advice you're willing to provide us will be
greatly appreciated. Thank you in advance.





Warm regards,



Ashley M. Aubrey

Nonprofit Manager

A Shared Initiative Inc./ASI Federal Credit Union

P: 504.943.0529 F: 504.940.1714

ashley.aubrey@asifcu.com <mailto:ashley.aubrey@asifcu.com>



Our Vision: The elimination of poverty in all the communities we serve




==> This email and any files transmitted with it may contain confidential
information and is for the sole use of the intended recipient. Any
review or distribution by others is strictly prohibited. If you are not
the intended recipient, please contact the sender immediately and delete
the email and any attachments from your computer. ASI Federal Credit Union
specifically disclaims any responsibility or liability for any personal
information, or opinions of the author, expressed in this email. All email
sent to this address will be received by ASI Federal Credit Union corporate
email system and is subject to archiving and review by someone other than
the recipient. <================================================== =======

[Community Development Banking List]

Original message from: ltaylor@urbanleague.org

Counselor max and hope loan port
On Jan 20, 2012 5:19 PM, "Ashley Aubrey" <Ashley.Aubrey@asifcu.com> wrote:

Our organization, A Shared Initiative, Inc., a New Orleans based
nonprofit, has been operating a $4.5M revolving loan fund for small
businesses a couple of years now and we are entering into a period of
tremendous growth. We are in the process of streamlining several processes
and procedures and we are looking for best practices to implement. Mainly
we are interested in information and resources anyone may have as it
relates to:****

** **

**· **Collections and workout procedures(i.e. loan modification,
re-amortization, deferment procedures, etc.)****

**· **Collateral based lending procedures****

**· **Credit & risk analysis in community lending for small
businesses****

** **

Any information, tools, or advice you’re willing to provide us will be
greatly appreciated. Thank you in advance.****

** **

** **

Warm regards, ****

** **

*Ashley M. Aubrey*

*Nonprofit Manager*

A Shared Initiative Inc./ASI Federal Credit Union****

P: 504.943.0529 F: 504.940.1714****

ashley.aubrey@asifcu.com ****

** **

*Our Vision: The elimination of poverty in all the communities we serve*

** **
==> This email and any files transmitted with it may contain confidential
information and is for the sole use of the intended recipient. Any review
or distribution by others is strictly prohibited. If you are not the
intended recipient, please contact the sender immediately and delete the
email and any attachments from your computer. ASI Federal Credit Union
specifically disclaims any responsibility or liability for any personal
information, or opinions of the author, expressed in this email. All email
sent to this address will be received by ASI Federal Credit Union corporate
email system and is subject to archiving and review by someone other than
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[Community Development Banking List]

Original message from: angela.hampson@gmail.com

Hi there,



I would always recommend the Vanguard method of Systems Thinking as it can
achieve tremendous results as it looks at every process or procedure from
your customer/member perspective. I took early retirement about 15 months
ago from Glasgow Housing Association but had led what is called an
“intervention” on our current tenant debt. Using this method we reduced
current tenant rent arrears by £2.7m in just over a year and did so whilst
also reducing the number of tenants that we took to court or evicted.



The joy of this method is that once understood, is nothing more than plain
common sense and can be applied to any service. I am a director of Glasgow
Credit Union, which is the largest CU in the United Kingdom and also a
director of our Trade Association ABCUL (The Association of British Credit
Unions).

With regards to GHA, The Scottish Housing Regulator commented on our
improved performance as “impressive” due to the use of this methodology.



Before my retirement, I was the first accredited internal consultant for GHA
– but please don’t think this is someone looking for a job as it would
probably be a wee bit too much of a commute. However, if you care to look at
the links below and contact, even just for more information – you can turn
your processes upside down and achieve astounding results..



http://www.systemsthinking.co.uk/home.asp ('http://www.systemsthinking.co.uk/home.asp')



http://www.systemsthinkingmethod.com/ ('http://www.systemsthinkingmethod.com/')



http://en.wikipedia.org/wiki/John_Seddon ('http://en.wikipedia.org/wiki/John_Seddon')



I have copied Vicky Harston into this email as she was the external
consultant we mainly worked with. I am sure if you have any questions, she
will keep you right.



Regards

Angela



From: bounce-39156798-22000846@list.cornell.edu
[mailto:bounce-39156798-22000846@list.cornell.edu] On Behalf Of Ashley
Aubrey
Sent: 20 January 2012 23:56
To: communitydevelopmentbanking-l@cornell.edu
Subject: Risk Management Best Practices



Our organization, A Shared Initiative, Inc., a New Orleans based nonprofit,
has been operating a $4.5M revolving loan fund for small businesses a couple
of years now and we are entering into a period of tremendous growth. We are
in the process of streamlining several processes and procedures and we are
looking for best practices to implement. Mainly we are interested in
information and resources anyone may have as it relates to:



· Collections and workout procedures(i.e. loan modification,
re-amortization, deferment procedures, etc.)

· Collateral based lending procedures

· Credit & risk analysis in community lending for small businesses



Any information, tools, or advice you’re willing to provide us will be
greatly appreciated. Thank you in advance.





Warm regards,



Ashley M. Aubrey

Nonprofit Manager

A Shared Initiative Inc./ASI Federal Credit Union

P: 504.943.0529 F: 504.940.1714

<mailto:ashley.aubrey@asifcu.com> ashley.aubrey@asifcu.com



Our Vision: The elimination of poverty in all the communities we serve



==> This email and any files transmitted with it may contain confidential
information and is for the sole use of the intended recipient. Any review or
distribution by others is strictly prohibited. If you are not the intended
recipient, please contact the sender immediately and delete the email and
any attachments from your computer. ASI Federal Credit Union specifically
disclaims any responsibility or liability for any personal information, or
opinions of the author, expressed in this email. All email sent to this
address will be received by ASI Federal Credit Union corporate email system
and is subject to archiving and review by someone other than the recipient.
<================================================== ========

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